VAS Tutorials

Today, mobile devices are becoming more and more complex, and most subscribers only know how to use a fraction of the functionalities in their mobile device. One of the key challenges mobile operators face today is educating and supporting customers in order to increase the use of value added services and boost data traffic.

Main features:

Detailed set of instructions for high ARPU generating device functionalities.
Each tutorial guides the user through the process from configuration to initial use.
Links to tutorials, grouped by topic, can be positioned on relevant promotional web pages.
Customer service representatives are able to send e-mails to customers containing a link to specific tutorials.

Device Tutorials enables you to help your subscribers take advantage of the full potential of mobile communication by offering step-by-step getting-started-guides. The tutorials guide the customer through set-up procedures and basic usage of high-value revenue-generating functionalities and services.